Privacy Policy

1.1 Information You Provide Directly

• Account Registration: name, email address, password, phone number, organization details.
• Donor & Campaign Data: donation amounts, payment details, billing address.
• Communications: messages, feedback, support requests.

1.2 Information Collected Automatically

• Usage Data: login times, feature usage, session duration.
• Device & Log Information: IP address, browser type, operating system, access times.
• Cookies & Similar Technologies: to remember preferences, authenticate users, analyze website usage.

1.3 Information from Third Parties

• Payment Processors: via Stripe, PayPal, or similar—transaction confirmations and records.
• Analytics Providers: aggregated usage data via services like Google Analytics.

We use your information to:

• Provide, operate, and maintain our Services.
• Process donations and facilitate fundraising activities.
• Communicate with you, including responding to your inquiries and sending updates.
• Monitor usage and improve our platform.
• Enhance security and prevent fraud or unauthorized access.
• Comply with legal obligations.

We may share your information with:

• Service Providers who support our operations (e.g., hosting, payment processors, analytics). They operate under confidentiality agreements.
• Legal Authorities when required by law or to protect our rights.
• Business Transfers, e.g., in case of acquisition or merger—users will be notified and have choices.

Your donor information will not be disclosed to other fundraisers, unless you explicitly consent.

We use cookies, pixels, and similar tools to:

• Remember your login and site preferences.
• Understand Site usage and performance.
• Show personalized or targeted content.

You can disable cookies via your browser settings; however, this may impact the functionality of our Services.

You may:

• Access & Update your account information at any time.
• Opt-out of marketing emails by following unsubscribe links or contacting us.
• Request access to, correction of, or deletion of your personal data. We will respond promptly.

We maintain technical and organizational measures to protect your data from unauthorized access, such as:

• Secure hosting environments with restricted access.
• Encryption in transit (HTTPS) and at rest.
• Periodic security reviews and updates.

However, no system is entirely secure. We encourage you to help keep your account safe (e.g. by using a strong password).

We retain your personal data as long as your account is active or needed for the Services. We may also retain data to prevent fraud, comply with legal obligations, and enforce agreements.

Our Services are not directed at individuals under 16 years old. If you suspect your child under 16 has provided data, please contact us. We will take steps to delete any such information.

If you are located outside Canada, please note that your data may be transferred to, stored, and processed in Canada. By using our Services, you consent to this transfer under applicable data protection laws.

We may update this Privacy Policy occasionally. The “Last Updated” date at the top will reflect changes. We encourage you to review this policy periodically. Significant updates will be notified via email or through the Site.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: privacy@fundraiz.ca
• Mailing Address: Fundraiz, 145 Aberdeen Avenue, Suite 103, St. John’s, NL, A1A 5P6, Canada