Frequently Asked Questions

General

Who can run fundraisers with Fundraiz?

Non-profit and charitable organizations are eligible. Individuals partnering with charities may also use our platform—check with your provincial gaming authority for requirements.

Who is Fundraiz designed for?

We serve organizations of all sizes across Canada, supporting anything from a local raffle to multi‑format campaigns, including prize draws, 50/50, calendar draws, and sweepstakes.

Is Fundraiz certified in my province?

Please contact us to discuss eligibility.

What payment methods do you support?

Online: Visa, Mastercard, American Express via Stripe payment provider.

Ticketing & Sales

What tickets and formats are available?

Supports multiple formats:

  • Single-prize draws
  • Multi-prize draws
  • Progressive pot (50/50)
  • Calendar raffles
  • Sweepstakes - You can run several draws under one program (e.g., multi-prize + 50/50).

Is there early bird support?

Yes! Create unlimited early-bird draws with countdown timers and automatic eligibility tracking.

How can tickets be sold?

  • Online 24/7
  • Phone (Call‑centre tools)

Which delivery methods are available?

eTickets or mail-out physical tickets.

Draws & Odds

How are winners drawn?

Traditional manual draws

Can supporters select ticket numbers?

No. Tickets are assigned sequentially by the system to ensure fairness and randomness.

How are ticket limits, deadlines, and odds handled?

You set total ticket availability and pricing and the system:

  • Enforces sales limits
  • Shows live countdown to deadlines

Marketing & Management Tools

What marketing features are included?

  • Social sharing tools
  • Custom tracking tags (Google Analytics, Facebook Pixel)
  • Analytics dashboard with real‑time sales insights

What backend support is provided?

  • Order automation
  • Ticket inventory & financial reconciliation
  • Printable receipts and detailed reporting

Security & Compliance

Is Fundraiz PCI-compliant?

Yes—secure payment processing and data storage, plus daily backups and encrypted data protection.

Are you certified?

We maintain certifications, contact us to verify your jurisdiction.

Pricing

How much does Fundraiz cost?

Pricing is customized based on campaign size, duration, and ticket volume. Contact our sales team to get a quote tailored to your needs.

Next Steps

What are the next steps?

  1. Apply: Fill out a fundraising intake form (we assist with provincial gaming applications).
  2. Design: Work with us to tailor your raffle look, branding, and ticket flow.
  3. Launch: Promote and manage orders—our team supports you every step of the way.

Have Any Other Questions?

Don’t hesitate to get in touch. We’d love to hear from you.